TeknaByte Consulting
// Security specialization

24/7 SOC Monitoring

A security tool you don't watch is expensive shelfware. Our Security Operations Center staffs real analysts around the clock, backed by managed EDR on every endpoint and runbooks that turn alerts into action - with a mean-time-to-respond we measure and report, not just promise.

// In short

What does a 24/7 managed SOC actually do?

A 24/7 managed SOC watches your environment around the clock with real analysts, investigates and contains threats through managed EDR, and follows documented runbooks so the right action happens fast on any shift. TeknaByte's SOC targets a mean-time-to-respond under 15 minutes for critical alerts - and reports it, so monitoring stays accountable.

// Key takeaways
  • Real analysts monitor 24/7 - not an automated dashboard waiting for you to check it.
  • Managed EDR investigates and isolates compromised endpoints automatically.
  • Documented escalation runbooks make response consistent on every shift.
  • A target MTTR under 15 minutes for critical alerts, tracked and reported monthly.

Managed SOC vs. in-house SOC

Staffing a 24/7 SOC in-house means hiring, tooling, and retaining a rotating analyst team - a multi-headcount cost most businesses can't justify. A managed SOC gives a lean team the same around-the-clock coverage and response without building the operation from scratch.

What our SOC runs

Monitoring is only useful if it turns into fast, correct action.

  • 24/7 monitoring by real analysts across endpoints, identity, and cloud
  • Managed EDR with analyst-driven investigation and one-click isolation
  • Documented escalation runbooks so the right action happens every time
  • Measured MTTR and monthly reporting you can hand to leadership or insurers
// Common questions
Is the SOC actually staffed 24/7? +

Yes - monitoring and escalation run around the clock with documented runbooks, not just business-hours coverage.

What's the difference between EDR and antivirus? +

Antivirus blocks known-bad files. EDR watches behavior, catches novel attacks, and lets an analyst investigate and contain - which is why it's the modern standard for a managed SOC.

Can a managed SOC support CMMC and other compliance needs? +

Yes. Continuous monitoring, logging, and incident response are explicit control requirements under NIST 800-171 and CMMC Level 2 - a managed SOC delivers them as evidence, not just protection.

Talk to an engineer who does this every day.

A 30-minute conversation - we'll map where you stand against the controls and what we'd do first.